Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@jewettcameron.com or by phone at (800)-955-2879.

General

As we are the manufacturer, we do not offer installation services. To get an installation quote, please contact a local installer who can provide you with an accurate estimate based on your specific needs

Yes, we do sell replacement parts for our products. If you need specific parts for maintenance or repair, please contact us with the details of the product and the part you require, and we'll assist you in obtaining the necessary replacements.

Please note that wood is not included in any of our kits. Our kits come with the necessary hardware and components as listed, but you'll need to purchase wood separately according to the specific requirements of your project.

Adjust-A-Gate®

During the final manufacturing process we treat the frame with a two-stage powder coating process using the industry leading TIGER Drylac® powder coating materials.

Yes, the Adjust-A-Gate® is customizable!

Adjust-A-Gate® provides kits for both single and double gate configurations, catering to openings up to 8 ft and 16 ft wide respectively. These kits are designed to accommodate fences of 4, 5, or 6 ft in height and are available in two width ranges: 36-60 inches and 60-96 inches.

Yes, Adjust-A-Gate® can be used for both residential and commercial properties.

Yes, the Adjust-A-Gate® kits are designed to be durable and include a two-stage, powder-coated steel frame finish to ensure longevity and maintain functionality over time, suitable for various environmental conditions.

The Adjust-A-Gate® kit typically includes all the necessary components for gate assembly, such as gate frames, adjustable steel frame parts, and hardware for installation. However, all lumber will need to be purchased separately.

Yes! The Adjust-A-Gate® kits are designed with ease of installation in mind, suitable for DIY enthusiasts as well as professionals. They come with comprehensive instructions and all necessary hardware, aiming to simplify the process of assembling and installing a durable and adjustable gate for both wood and composite fencing.

To ensure your Adjust-A-Gate® remains in optimal condition, it's essential to conduct regular maintenance checks. Periodically inspect and tighten any hardware that may have become loose over time. Make adjustments to the gate frame and truss cable as necessary, ensuring your gate always operates smoothly. In addition to these steps, incorporate a cleaning routine to remove dirt and debris, which will preserve the gate's aesthetic and structural integrity. Regularly examining your gate for signs of wear or damage and addressing these issues promptly will guarantee that your gate continues to function reliably and remains secure for years to come.

Yes, two kits can be used together to create a double gate setup. The gates can be effectively latched to each other using a drop rod kit, which secures one of the gates in place to provide stability and security for the double gate configuration.

The holes you see on the spreader bar are integral to its manufacturing process, specifically used during the powder coating phase for hanging. While these holes do not serve a direct function for the customer, they're essential for ensuring the high-quality finish of the product.

Yes, modifications to the spreader bar may be necessary to accommodate the unique requirements of your specific application. We strongly recommend contacting our support team for detailed instructions and guidance tailored to your particular setup. Our experts are here to assist you in making the necessary adjustments safely and effectively.

The Adjust-A-Gate® kit does not come pre-assembled. Some assembly is required after purchase. The kit includes all necessary components and detailed instructions to guide you through the assembly process. It's designed to be user-friendly, but you might need basic tools and some handyman skills to complete the assembly

Adjust-A-Gate® Fit-Right®

Our gate kits include all the essential hardware required for installation, except for post hinges. Due to the variation in post diameters, post hinges need to be purchased separately to ensure a perfect fit with your specific posts.

Begin by accurately measuring the installation area to ensure a precise fit. Detailed installation instructions are included with your kit, guiding you through each step of the process for a successful setup.

To prevent your gate from sagging, adjust the truss system by tightening the truss adjuster. This adjustment ensures your gate remains aligned and level, maintaining proper functionality and alignment with the gate latch.

We stand behind the quality of our products with a 1-year warranty, covering any defects in materials and workmanship under normal use and service.

Lifetime Steel Post®

Lifetime Steel Post® is available in Black with Double Powdercoat Finish and Galvanized with Clear Powdercoat Finish.

Lifetime Steel Post® offers significant advantages over traditional wood or concrete fence posts, providing enhanced durability, longevity, and ease of installation. Unlike wood, which can warp, rot, or succumb to pest damage, Lifetime Steel Post® is designed to withstand harsh weather conditions without deteriorating, thanks to their steel construction and protective powdercoat finishes. Unlike concrete posts, which are heavy and require more labor-intensive installation, Lifetime Steel Post®'s are lighter, making them easier to handle and install. 

The installation process for Lifetime Steel Post® is generally simpler compared to traditional wood or concrete fence posts. Lifetime Steel Post®'s are designed for easy installation, requiring less digging and concrete due to their durable steel construction. This makes them a more convenient choice for both DIY projects and professional installations. Their design allows for quicker setup and less labor-intensive work, making them an efficient option for fencing projects​​​​.

Yes, it can be used with different types of fencing materials!

Lifetime Steel Post®s require minimal maintenance compared to traditional wood or concrete fence posts. The durability of the steel construction and the protective powdercoat finishes significantly reduce the need for upkeep. To maintain their appearance and functionality, occasional cleaning to remove dirt or debris may be beneficial. Unlike wood, there is no need for painting, staining, or treating to prevent rot, decay, or pest damage. The steel posts are designed to withstand harsh weather conditions, ensuring a long-lasting, low-maintenance fencing solution​​​​.
Yes, Lifetime Steel Post®'s are highly resistant to weather conditions. Their steel construction and protective powdercoat finishes offer superior resistance against wind, rain, and extreme temperatures. 

For optimal support and durability of any gate, we recommend configuring Posts back to back. Secure them together using a 5/16" by 1/2" bolt, choosing either galvanized or stainless steel for long-lasting strength and resistance to corrosion. This setup ensures your gate has the robust foundation it needs for reliable operation.

To ensure optimal stability for your posts, it's advisable to excavate the post hole to a diameter that is three times the width of the post itself. For instance, a 4-inch wide post should be placed in a hole approximately 12 inches in diameter. The depth of the hole should correspond to one-third to one-half of the post's above-ground height. For example, a post supporting a 6-foot-tall fence should be set in a hole with a minimum depth of 2 feet. For setting the post, utilize gravel to establish the correct depth before proceeding to fill the remainder of the hole with concrete for a secure installation.

Lifetime Steel Post®'s are designed to offer unparalleled support and compatibility with a wide range of fencing types. They are ideally suited for wood construction fences, accommodating various styles including diagonal, vertical, or horizontal orientations. Additionally, these posts are compatible with Euro Style picket fences, ensuring a versatile solution for nearly any fencing project. Their robust construction provides a durable and long-lasting foundation for your fencing needs.

Installation of Lifetime Steel Post®'s is DIY-friendly. However, if the terrain is challenging, the project is complex, or safety is a concern, professional assistance may be wise.

Lifetime Steel Post® products come with a limited lifetime warranty, ensuring your investment is protected.

Perimeter Patrol®

Perimeter Patrol® stands out as a flexible and temporary fencing solution, designed for easy mobility and storage. It's particularly effective for managing events and controlling crowds, offering a versatile alternative to more permanent fencing options.

Absolutely! Perimeter Patrol® is built to withstand various environmental conditions, thanks to its two-stage powder coating process. This treatment helps to prevent weathering and corrosion, ensuring the fence's longevity across different terrains and weather scenarios.

Installation of Perimeter Patrol® is efficient and user-friendly. Panels are secured in place using a robust clamping system along with base plates to ensure they remain upright and stable. For installations on grassy surfaces, our specialized security ground spike can be used to further anchor the panels.

Maintaining Perimeter Patrol® fencing is straightforward. We recommend keeping the panels clean of dirt and debris to preserve their appearance and functionality. When the fencing is not in use, storing it indoors will help extend its life by protecting it from the elements.

Perimeter Patrol® panels offer a standard dimension of 6 feet in height and 7.5 feet in width, providing optimal coverage. To tailor the fencing to your specific needs, measure the linear feet of the area you wish to enclose. For enhanced security, a 1-foot tall no-climb extension panel can be added, allowing for customization in both size and design to suit various applications.

Each Perimeter Patrol® panel is available in dimensions of 6 feet in height and 7.5 feet in width. For additional security measures, a 1-foot tall no-climb extension panel can also be added. Our panels are finished with a durable powder coating in vibrant yellow and sleek black, offering both aesthetic appeal and high visibility.

Safety is a cornerstone of the Perimeter Patrol® design, incorporating clamps and bases to provide a secure and stable platform. Additionally, for installations on grassy terrains, we offer specialized spikes designed to securely anchor the base plates into the ground, enhancing the overall stability of the fencing system.

Perimeter Patrol® is versatile and ideal for a variety of settings, including events, construction sites, and crowd control. Its design and features make it adaptable to meet the needs of different environments, ensuring safety and order.

While Perimeter Patrol® panels are primarily designed for perimeter security, they can be adapted for privacy by attaching tarps or privacy screens. For optimal stability when adding such modifications, we highly recommend using our base platform or ground spikes to securely anchor the panels.

Dismantling and storing Perimeter Patrol® panels is a straightforward process best done with two people. If no-climb extensions are used, remove these first. Then, one person should take one side of the panel, lifting it from the bases. It's important to store the panels, bases, and any accessories indoors to protect them from weathering, ensuring they remain in good condition for future use.

Euro Fence

The Euro Fence is meticulously crafted from a blend of high-quality materials to ensure durability, aesthetics, and weather resistance. The primary materials include galvanized steel for the frame, providing robust support and resistance to rust and corrosion. Composite boards make up the majority of the paneling, offering the beauty of wood without the maintenance. These boards are known for their longevity, resistance to fading, and ability to withstand various weather conditions without warping or rotting. Aluminum boards are incorporated into certain styles for added durability and a modern aesthetic. Together, these materials create a fence that is not only visually appealing but also built to last.

The Euro Fence is available in several styles, each designed to meet different aesthetic and functional needs. Here's what each kit includes:
  • Estate Style: This classic option comes with 13 composite boards per section for a dense, privacy-oriented design, complemented by 1 sleek aluminum board for a touch of modernity. The kit also includes a frame kit and L bracket kit for easy and secure installation.
  • All Composite: Ideal for those seeking a uniform look, this kit includes 14 composite boards per section and 1 aluminum board, along with a frame kit and L bracket kit. It's the perfect choice for a fully composite fence that combines privacy with a contemporary feel.
  • Black Top: Designed for a modern and sophisticated aesthetic, this kit features 10 composite boards per section, 4 aluminum boards for a distinctive contrast, and the necessary frame kit and L bracket kit. It's a stylish option that adds a sleek, contemporary touch to any space.
  • Lattice Top: Offering a blend of privacy and decorative appeal, this kit includes 10 composite boards per section, 1 lattice top kit for that classic, ornate look, 1 aluminum board, and the standard frame kit and L bracket kit. It's perfect for adding a decorative flair to your fencing solution.

The Euro Fence is designed to be versatile and adaptable to various landscaping and design needs. Each style—Estate, All Composite, Black Top, and Lattice Top—can be customized in terms of dimensions to fit specific requirements. The standard height options cater to different levels of privacy and security preferences, ensuring there's a suitable choice for every application. For more detailed information on the specific dimensions and customization options available for each style, customers are encouraged to consult our product catalog or reach out to our customer service team.

The Euro Fence comes in three colors designed to complement a variety of outdoor aesthetics: Oxford Grey, King Cedar, and Black Rose.

Yes! The Euro Fence is engineered to withstand diverse weather conditions, ensuring durability and longevity. Whether you're dealing with scorching sun, heavy rain, or frosty temperatures, our fences are built to last, providing peace of mind and minimal weather-related wear and tear.

The Euro Fence is designed with the do-it-yourself enthusiast in mind. Its simple installation process means that with basic tools and a bit of effort, you can achieve professional-looking results. We also provide detailed instructions and support to guide you through the process smoothly.

The Euro Fence is designed for low maintenance, allowing you to enjoy its beauty without the hassle of constant upkeep. An occasional cleaning with mild soap and water is all that's needed to keep your fence looking as good as new. Its durable materials resist common fencing issues like rot, rust, and fading.

Yes, customization is one of the Euro Fence's great features. We offer a range of design options to suit your specific needs and preferences. Whether you're looking for different heights, patterns, or even integrating decorative elements, we're here to help make your fencing vision a reality.

The Euro Fence is available at Home Depot and Lowe's. Visit your local store to see our products in person or explore our range online. Our retail partners can provide further assistance and answer any questions you may have.

Euro Fence products come with a 15-year warranty, ensuring your investment is protected.